All FAQ’s
Frequenty asked questions
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Web design
How long will it take ?
The time taken varies according to the size and complexity of the site, and the availability of content. In general our turnaround time is anything from 0ne weeks to two months.
Will I be able to approve your design or make changes ?
Yes we allow substantial time to provide you with additional iterations or make changes to your site. You can change it with unlimited revision.
Do I need to supply you with images and text ?
Our packages do not included content, but we have professional writers and editors that can assist you to produce or improve your written content. We can also source stock images or recommend photographers based on your needs. Also our graphic designers will design your graphics.
Why responsive and not a mobile site or an app ?
Responsive is Google’s recommended approach to making your site mobile-friendly, and reduces the need to maintain both a desktop and mobile site. In some instances it makes more sense to provide a completely different experience for mobile users through dedicated sites or apps, and we will consult you on the best course of action.
Can I See My Website While It’s In Progress ?
Yes sure. We will give temporary URL to client to check the progress of the website while developing your website. So it will be easy for the client to know whether the website is shaping up as they planned or not.
Can I modify my website design if I want in future ?
Yes but it depends on what stage we are in. Website Design changes can be done before confirming the template design. We cannot make design changes on home page once we started the development process. You can change it in future with few of charge.
What will happen if I do not like the design ?
This is a major issue in Website Designing process. We have a solution for this as well. We will be providing you another design template if you do not like our template design. Only condition is that you need to decide it before starting development process. We cannot make changes in design once development has started. If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
When Is Payment Required For Your Website Design And Web Development Services ?
Our payment terms: 50% of the project amount as advance during Order Confirmation. And rest of the payment (50%) after completing the entire website before going live.
Can you provide Website Design and hosting services ?
Yes, Sure. You do not have to worry about domain name and hosting service. We are providing domain registration and web hosting service for our clients. If you like about our services, you can buy it with commission rates.
Will I be able to approve your design or make changes ?
Yes we allow substantial time to provide you with additional iterations or make changes to your site. You can change it with unlimited revision.
How many pages can I have on my website ?
You can have as many pages as you'd like. In fact, the more the better from a search engine's point of view!
Already i have a website and it needs updating. Can you help me ?
Yes. We are happy to look at your existing site and give you a quote for updating it.
Do you redesign existing websites ?
Yes. We can redesign existing sites and retain your organization's style or give you a completely new look. Designsrilanka also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
Do you have any SEO programs to help get me highly ranked on Google ?
Yes. We have programs available which were created from years of trial and error.
Are you available nights and weekends for a consultation ?
Yes. All we ask is if you would like to schedule something during these times, please contact us to set the appointment.
Graphic design
How can i order ?
Please contact us for your order. Then we will send your Invoice. You can use any method (Live Chat, Email, Viber, Whats app, Skype, Facebook Messenger) for contact us. Then we will contact you within 5min. According to discussion about your design, we will send invoice for you. 24/7 online service.
How much does it cost to work with you ?
We would like to provide you with a custom quote for your graphic design project. Please contact us with the details of the project and we will get back to you within 5min.
How long will the project take to complete ?
The duration to complete your graphic design project will vary depending upon the details of the project. Always we are trying to complete logo design, flyer design, business card design, postcard design, banner design within 24h(min. time -6h / max. time -24h).
How does the design process work, from my initial enquiry, to completion of the job ?
We start all projects by thoroughly discussing the details of the project with the client. From this discussion we establish the specific requirements for project. Then we will start your design. We will give more concept design according to your needs. You can request changes until you are satisfied with your design. Customer satisfaction is our priority.
How will I receive the finished design ?
This will vary depending upon the end usage and output. we worked to international standards and will create or artwork in vector format unless it is required in another format. The vector format can come in the variety of file types such as AI files(EPS) or PDF files.
What kind of graphic design services does Designsrilanka provide ?
We are doing logo design, business card design, banner design, brand design, poster design, leaflet design, flyer design, brochure design, packaging design, t-shirts design and any graphic design and print design services.
Can a small company or individual afford your services ?
We are flexible and can work within any budget constraints you may be facing. Put us to the test and you'll be suprised how far your design project budget can stretch at Designsrilanka for all over the any type of global peoples and companies.
Will you help me in future edit for my graphic design project ?
Absolutely! we will help you any time with your design project.
How can i pay ?
We will send payment link with your invoice. We accept all major credit cards including Visa, MasterCard, American Express & Discover. We also take PayPal , Skrill (MoneyBookers) and Bank payments as-well.